Draft — pending legal review. Operated by Jesse Steve Symons (sole trader, trading as [Symons Media — if registered]), ABN 97 273 468 696. Contact: [CONTACT EMAIL].
This policy explains how we handle personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles.
1. What we collect
- Account data — name, email and authentication identifiers (handled by our auth provider).
- Billing data — subscription status and payment metadata (card details are handled by our payment processor; we do not store card numbers).
- Usage data — pages viewed, searches and features used, for reliability and product improvement (privacy-friendly, cookieless analytics where possible).
- Content you create — saved sites, projects and settings.
2. How we use it
To provide and secure the Service, process subscriptions, provide support, comply with legal obligations, and improve the product. We do not sell your personal information.
3. Third-party processors
We use reputable providers for authentication, payments, hosting/CDN, error monitoring and analytics. [List: e.g. Clerk, Stripe, Cloudflare, Sentry, Plausible — to be finalised.] Each processes data under its own terms and only as needed to deliver the Service.
4. Property searches
Address and lot searches are sent to NSW government data services to return public land information. These are queries about land parcels, not about you; see our Data & licences page.
5. Storage & security
Data is stored on secured infrastructure with access controls. No system is perfectly secure, but we take reasonable steps to protect your information. [Data residency to be confirmed.]
6. Your rights
You may request access to, correction of, or deletion of your personal information, and may close your account. Contact us at [CONTACT EMAIL]. You may also complain to the Office of the Australian Information Commissioner (OAIC).
7. Cookies
We use only essential cookies/local storage needed to keep you signed in and remember your settings. Analytics are configured to be cookieless where possible.
8. Changes
We may update this policy; material changes will be notified in-app or by email.